Moisture Encounter MEX5
Moisture and Humidity meter for building and home inspection
With optional pin and relative humidity probes
The Tramex Moisture Encounter MEX5 is a digital Dual-Depth, non-destructive moisture and humidity meter, ideal for surveying moisture and humidity conditions in building structures.
The MEX5 measures moisture content in wood and drywall and provides comparative readings in various building materials such as roofing, plaster, tile and masonry. It also features a built-in hygrometer for ambient conditions and psychrometric values, an Infrared Surface Thermometer and also incorporates optional external in-situ RH probes for in-situ equilibrium RH readings, as well as Pin probes for wood, drywall, and WME readings. These individual and collective features make the MEX5 an essential and indispensable asset for professionals in the building moisture inspection and restoration industry.
Dual depth measuring range
The MEX5 moisture meter features dual depth measuring range. Deep Depth penetration of up to 1¼" (30mm) and Shallow Depth penetration of up to ⅜” (9mm).
The dual depth readings of surface and core moisture can be compared to eliminate the influence of the substrate when testing coverings.
The pinless moisture meter measures moisture content % of wood from 0-30%. The meter can be expanded with the use of pin probes for wood, wood by-products and drywall as well as relative humidity sensor probes for evaluating ambient conditions.
All moisture and humidity readings can be visualised and Geotagged with the Tramex Meters App and turned into moisture maps, reports and charts for sharing.
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@moisturemeterexperts.com.au. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at hello@moisturemeterexperts.com.au.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.